Privacy Policy
Privacy Policy
Protocol Ritual LLC · Last Updated: May 2026
Protocol Ritual LLC is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using protocolritual.com or shop.protocolritual.com, or by purchasing our products, you agree to the practices described in this policy.
Information We Collect
Information you provide directly
• Name, email address, shipping address, and billing address when you place an order or create an account
• Payment information processed securely through Shopify Payments — Protocol Ritual does not store your payment card details
• Email address when you sign up for our newsletter or waitlist
• Communications you send us via email or our contact form
Information collected automatically
• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring website
• Purchase history
Information from third parties
• Shopify — our e-commerce platform collects and processes order and payment data on our behalf
• Klaviyo — our email marketing platform manages email communications and engagement data
• Meta — when you interact with our advertisements on Facebook or Instagram, Meta may share aggregated data with us
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Communicate with you about your account or customer service inquiries
• Send marketing emails if you have opted in — you may opt out at any time
• Improve our website, products, and customer experience
• Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
Protocol Ritual does not sell your personal information to third parties. We share your information only with:
• Shopify — e-commerce and payment processing platform
• Klaviyo — email marketing platform
• Our fulfillment partner — name, address, and order details necessary to fulfill and ship your order
• Shipping carriers — name and address necessary to deliver your order
• Legal authorities — when required by law, court order, or to protect the rights and safety of Protocol Ritual LLC or others
All third-party partners are contractually required to protect your information and use it only for the purposes for which it was shared.
Cookies and Tracking
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, but some features of our website may not function properly as a result.
We use the following types of cookies:
• Essential cookies — required for the website to function
• Analytics cookies — help us understand how visitors use our site
• Marketing cookies — used to deliver relevant content and track the effectiveness of our marketing, including the Meta Pixel and similar technologies
Email Communications
If you opt in to our email list, you will receive marketing communications from Protocol Ritual. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at hello@protocolritual.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you cancel your account or request deletion of your data, we will delete your information within 30 days, except where we are legally required to retain it.
Your Rights
Depending on your state of residence you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format
To exercise any of these rights contact us at hello@protocolritual.com. We will respond within 30 days.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. Protocol Ritual LLC does not sell personal information.
Children's Privacy
Protocol Ritual products are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a child under 18, we will delete that information.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact
For privacy questions or requests:
Email: hello@protocolritual.com
Protocol Ritual LLC
17350 State Hwy 249, Ste 220 #35022
Houston, TX 77064